DStv Installation & Decoder Setup

Provide the decoder model and number of viewing points. The installation layout determines the dish position, compatible LNB, cable routes and connection accessories. A site assessment confirms mounting and safe access.

Explora models and existing installations can require different LNB and cable arrangements. Send a photo of the decoder model label and existing equipment. Hardware supply and subscriptions must be identified separately in the quote.

List each decoder and room before requesting Extra View. Compatibility, signal distribution and the required communication arrangement need to be checked. Additional subscription fees are outside the installation quote unless expressly included.

Confirm whether the dish, decoder and cables will be reused or supplied new. At the new property, obtain permission for drilling and dish mounting where necessary. Old cable routes may not be suitable for the new layout.

The agreed work should include checking reception and operation at each quoted point, securing exposed cables and explaining the connections. Confirm cable lengths, roof access, equipment supply and any exclusions before approval.